Like most other sites, there are the Standard, Premium, and Platinum qualities, and they are priced accordingly. Other things that affect prices are the level of study and the deadline. Prices begin at $19.99 and move up from there, to as high as $46.99 for a “Platinum- level” due within hours. There are additional options such as a plagiarism report and a request for one of the site’s top 10 writers. This could be a bit tricky if one of the top 10 is not an expert in the topic area of the client. Discounts are in place for large orders and for returning customers, generally ranging from 5-15%.
This was probably the worst experience we had. We ordered a Premium-level research paper of 12 pages with a 3-day deadline and specifically requested a draft copy first. We did not get the draft and received the final product almost full day late. It was only 10 pages, did not have enough resources, and was so poorly written, no one could have turned it in without a complete re-write. We contacted the writer and the customer service department, leaving several messages. When the customer service department got back to us, they simply said the paper passed their editors’ reviews. They would not even provide a discount!
All normal methods of communication are available; however, the chat was offline several times. We were told to message our writer through our account page, but he or she never responded. We were only allowed to leave messages on the phone line.
- customers are provided a discount with the first order
- clients can request revisions up to 14 days and a plagiarism report
- VIP support for complex orders at additional charge