This MegaEssays’s site is very similar to most others and has the standard tabs that allow a user to navigate easily to learn about the service, writers, guarantees, discounts, and even the FAQ’s section. The order form is also easily accessed on this home page. Once you are a customer, you will be able to access your personal order page right on the home page.  Once on your personal order page, you can message, upload files for your writer, request progress reports, drafts, or ask questions.

MegaEssays’s Pricing 

the shortest turnaround time at is 3 hours, and a customer will pay a high price for such service, not matter what the academic level.  Pricing is further differentiated by academic level and the type of writing ordered.  An essay with no research, for example, will be less than one that requires resources. Costs generally range from the $14.00 to the $60.00 per-page, and discounts are offered for large and repeat orders.

Customer Support purports to have 24/7 customer service via all of the standard means – telephone, live chat, email, and messaging on one’s personal account page.  We tried them all with various results.  By telephone, we never connected, but were able to leave a message (which was never returned).  Live chat was more successful, but we lost our operator twice and had long waits for responses.  Our question about revisions was not answered properly.  Email worked as well, and we were able to email both the customer service department and our writer.  And the messaging system did apprise us when our paper was ready.  Things rather fell apart once we requested revisions.  Our writer was non-responsive, and the customer service department did finally respond and say they would be completed within 24 hours.

Writing quality 

We expected higher quality for a graduate level paper and were disappointed both with the writing and with the selection of resources.  We specifically asked for at least two primary resources and got none.  The writer did not respond to our revision request, but the customer support department did.  The two resources were added, but content from them was inserted badly and clearly looked like an “afterthought.”

 Order Processing Peculiarities

  • Refunds if plagiarism found or deadline not met
  • Free revisions within 14 days
  • Guarantees of authentic research and original writing
  • Guarantee of customer confidentiality

My Verdict about MegaEssays

Overall, we were disappointed with both the quality and service.  It is possible that works of the High School and University levels may be more professionally done.  Customer service should be improved right away.

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